Hybrid QA Specialist: CX Interactions & Compliance (Port Phillip City)

Hybrid QA Specialist: CX Interactions & Compliance (Port Phillip City)

24 Sep
|
Probe CX
|
Port Phillip City

24 Sep

Probe CX

Port Phillip City

Probe CX is seeking a QA Agent to audit customer interactions across calls, live chat, and email, ensuring accuracy and brand consistency while adhering to regulatory guidelines. You will analyze feedback, report trends, and support continuous improvement through calibration sessions with leaders and clients in a hybrid setup. The role requires Australian citizenship and full time onsite training in Melbourne CBD, with a proactive, detail-oriented mindset.

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📌 Hybrid QA Specialist: CX Interactions & Compliance (Port Phillip City)
🏢 Probe CX
📍 Port Phillip City

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