Bayswater | Monday to Friday | 9:00am - 5:00pm Immediate annual leave cover: 30 September - 9 October Plus ongoing ad hoc and short-notice opportunities Are you someone who can answer a busy phone, acknowledge a customer walking through the door and keep things moving without appearing flustered? Chandler Macleod is seeking a polished and professional

Showroom Concierge

to provide front-of-house support within an established Melbourne-based manufacturer and supplier servicing the building, renovation and interior design space. Based within a beautifully presented showroom in

Bayswater , this role is more than traditional reception. You’ll be the first point of contact for customers, trades and visitors while also managing a busy phone line, directing enquiries and supporting the wider sales, logistics and administration teams. We are initially recruiting for

annual leave cover from 30 September to 9 October , however we are also looking to build a small pool of reliable Showroom Concierges who are interested in

ongoing casual, ad hoc and short-notice assignments . About the role

Sitting front-of-house within the showroom, you’ll help create a professional and welcoming experience while keeping day-to-day enquiries moving efficiently. Your responsibilities will include: Meeting and greeting customers, visitors and trades entering the showroom Managing a high volume of incoming calls and directing enquiries to sales,



logistics and administration teams Acknowledging and assisting customers while balancing phone and administrative priorities Coordinating customer collections and obtaining relevant sign-offs Entering and updating information across internal systems Using

Monday.com

for lead and pipeline management Using

SAP

in relation to production orders Providing general front-of-house and administrative support to the wider team Maintaining a qualified, organised and composed showroom environment About you

We’re looking for someone who understands that great front-of-house service is about more than simply being friendly. You’ll know how to

read the room, communicate professionally and remain composed when several things are happening at once . You can warmly acknowledge a customer while you’re on the phone, prioritise what needs your attention and work alongside a busy team without disrupting their workflow. You’ll ideally bring:

Previous experience in reception, concierge, showroom, customer service or administration A polished and confident phone manner Strong verbal communication and professional presentation The ability to manage competing priorities without becoming visibly overwhelmed Good judgement and an understanding of professional workplace etiquette A considerate,



team-focused approach Confidence learning new systems and processes Reliable attendance and strong punctuality Experience with

Monday.com or SAP

would be advantageous but is not essential. An interest in

interior design, architecture, home renovations, building products or property

would also be well suited to the showroom environment. Looking for flexible or ad hoc work? We’d also love to hear from experienced reception, concierge and customer service professionals interested in joining our

casual relief pool . These opportunities are suited to candidates who may be available for planned annual leave cover as well as occasional

same-day or short-notice assignments

when a client requires unexpected reception or showroom coverage. You’ll complete our onboarding requirements in advance so that, when suitable work becomes available, we can contact you directly regarding the assignment. If you’re reliable, professional and enjoy stepping into different workplaces and getting up to speed quickly, this could be a great way to pick up additional casual work throughout the year. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion at diversity-and-inclusion.

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📌 Showroom Concierge (Port Phillip City)
🏢 Chandler Macleod Group
📍 Port Phillip City