Salary package negotiable based on experience

About us Adelaide Dust and Fume Pty Ltd is a leading provider of dust and fume extraction solutions across South Australia. We specialise in designing, installing, and maintaining industrial ventilation systems that keep workplaces safe and compliant. With a strong reputation for quality service and technical expertise, we work with businesses across various industries to ensure their air quality meets the highest standards. Our team is committed to delivering reliable, professional solutions and building long-term partnerships with our clients.

About the role We are seeking a

Service Manager

to join our team at our Smithfield SA location on a

full-time basis . As Service Manager, you will play a crucial role in overseeing our service operations, ensuring that all customer installations, maintenance, and support activities are delivered to the highest standards. This position is essential to maintaining client satisfaction, optimising our service delivery, and driving the growth of our service division.

You will manage a team of technicians, manage service contracts, quote repairs and be in charge of ordering the parts and scheduling the service team.

Key responsibilities

Oversee and manage all day-to-day service operations, including maintenance, and repair work

Supervise and coordinate a team of service technicians

Schedule service calls and allocate resources to ensure timely and effective job completion





Manage service contracts and ensure all work is completed in accordance with client agreements and specifications

Conduct quality inspections and audits to maintain high service standards and customer satisfaction

Maintain accurate records of service activities, including job reports and client communications

Liaise with clients to understand their requirements, address concerns, and identify opportunities for additional services

Ensure compliance with relevant safety regulations, environmental standards, and industry best practices

Monitor equipment and inventory levels, ordering replacement parts and materials as needed

Prepare service reports and provide management with regular updates on operational performance and metrics

What we're looking for

Proven experience in a service management or supervisory role within the trades, technician, or industrial services sector

Knowledge of dust and fume extraction systems, ventilation equipment, or similar mechanical systems

Demonstrated ability to manage and motivate a team of technicians or skilled tradespeople

Excellent organisational and scheduling skills

Strong customer service skills with the ability to build and maintain positive client relationships

Problem-solving ability and technical troubleshooting skills

Relevant qualifications or certifications in ventilation systems, mechanical services, or a related field would be advantageous

Experience with budgeting, cost management, and commercial awareness

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📌 Service Manager (Adelaide)
🏢 Adelaide Dust and Fume
📍 Adelaide