"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.About the Role:We're looking for a caring and efficient Customer Support Assistant to be the welcoming face and supportive backbone of our team at Toongabbie Terrace Care Community.What's on Offer:Location: Toongabbie Terrace Care Community, ToongabbieEmployment Type: Permanent full time or part-time, Monday to FridayRemuneration: Attractive hourly rate (DOE) + 12% superannuationAdditional Benefits: EA Penalty Rates & paid parental leaveWhy Choose Opal?True work-life balance - Stable hours and flexible rostersCareer development - Start your career with us and access our Opal HealthCare AcademySupportive team - Join a values-led environment where you are valuedPaid parental leave - Industry-leading policy$5,000 referral bonuses for bringing a friend onboardSector-leading systems & innovation - The tools to help you succeedWhat You'll Do:Be the warm and welcoming first point of contact for residents, families, and visitors.Provide essential administrative support to ensure our care community runs smoothly.Assist with guiding prospective residents and families on tours of our beautiful community.Manage rostering, payroll tasks, and maintain accurate records.Work as a key part of a supportive team to deliver exceptional customer service.What You'll Need:Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)A friendly, professional manner with exceptional organisation and communication skillsA genuine desire to help people and make a difference in your communityThe ability to be proactive, work as part of a team, and manage multiple tasksWillingness to complete: Pre-employment medical, Police check and NDIS Worker Screening CheckSupport with HeartIf you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose, we would love to hear from you.Apply now to become the welcoming heart of our care community with Opal HealthCare.

📌 Customer Support Assistant (Toongabbie)
🏢 Opal HealthCare
📍 Toongabbie