The successful candidate will work closely with engineers and project managers to prepare detailed IT support and documentation for various projects, utilise specialised ICT knowledge to match hardware, software and technical service solutions to client business requirements.

Key responsibilities

Develops and manages lists of prospective clients to establish client relationships and sales opportunities

Develops and maintains key accounts and portfolio plans

Acquires and updates knowledge of ICT goods, services and market conditions to differentiate from competition and maximise business opportunities

Engages with clients to understand their requirements and explain the ICT goods and services that meet their needs

Engages with existing and prospective clients to promote relevant ICT goods and services

Follows up with clients to ensure their satisfaction with provided ICT goods and services, and resolves problems that arise





Identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention

Coordinates the preparation and presentation of ICT sales reports, proposals and tenders

About you

Minimum 2 years' relevant ICT working experience is preferred

Proficiency in computer hardware, software and services

Excellent attention to detail and organisational skills

Ability to work independently and as part of a team

Good written and verbal communication skills

What We Offer

Market-competitive salary package

Supportive and collaborative work environment

Career development and long-term employment opportunities

About us Citycable PTY LTD is a growing IT technical company based in Victoria, delivering high-quality residential, commercial IT services.

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📌 ICT Account Manager (Port Phillip City)
🏢 City Cable Australia
📍 Port Phillip City