As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience.
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Key responsibilities
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- Welcoming patients and providing friendly, professional customer service
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- Answering and managing telephone enquiries
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- Booking and managing patient appointments
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- Processing payments and Medicare billing
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- Managing patient records and maintaining accurate information
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- Liaising with doctors, nurses and other members of the clinical team
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- Responding to patient enquiries in person, by phone and electronically
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- Maintaining a clean, organised and skilled reception area
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- General administrative and reception duties
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About you
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- Friendly, professional and approachable
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- Confident communicating with patients and healthcare professionals
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- Highly organised with excellent attention to detail
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- Able to remain calm and professional in a busy environment
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- Reliable, punctual and a strong team player
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- Comfortable using computers and learning medical practice software
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- A friendly and supportive working environment
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- A professional and welcoming medical practice
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- The chance to work alongside an experienced healthcare team
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- Training and support
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- Variety in your day-to-day responsibilities
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- Opportunity for ongoing employment for the right person
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About us
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Our Cassia Medical Centre is a friendly and welcoming medical practice located in Varsity Lakes on the Gold Coast. We are committed to providing high-quality, patient-centred healthcare in a professional, friendly and supportive environment.
📌 Medical Receptionist - Friendly GP Practice (City of Gold Coast)
🏢 Kiro Marc Medical
📍 City of Gold Coast
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