Customer Support & Subscriptions Specialist (Hybrid) (North Sydney Council)

Customer Support & Subscriptions Specialist (Hybrid) (North Sydney Council)

24 Sep
|
EBSCO Australia
|
North Sydney Council

24 Sep

EBSCO Australia

North Sydney Council

EBSCO Information Services in North Sydney is seeking a Customer Support Officer to provide timely, high-quality service to our library and institutional customers, promoting EBSCO as a premium service and resolving print and online subscription issues. You will handle multi-channel inquiries, maintain accurate order details, and escalate complex cases to the Journal Services Manager.

Initially office-based with training, then hybrid work pattern per policy.

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📌 Customer Support & Subscriptions Specialist (Hybrid) (North Sydney Council)
🏢 EBSCO Australia
📍 North Sydney Council

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