Take the next step and grow your career in the insurance industry
Career progression opportunities, fast growing company
Career advancement opportunities
Fully paid training to set you up for success
Join our multi award-winning team at PassportCard, the only travel insurance provider with instant payouts for common claims. We offer a unique value proposition in the Australian market, paying claims on the spot while customers are travelling! What we offer:
26 –27 hours per week!
No cold calling!
Shifts will fall between 8am – 6pm, weekdays only
Competitive Salary + STI up to 10% of Base Salary + Super
40% of Travel Insurance – for you and your family
Fully paid training, including RG146 certification
Excellent company culture
Multi award-winning company
North Sydney office with amazing views
Employee experience program
Paid birthday leave and much more!
About the role
Purpose of this Role
Be the first point of contact for all sales enquiries from potential and existing customers
Providing PassportCard’s insurance products to travellers, selling policies and growing our customer database – with the best product on the market!
Provide an outstanding customer experience through every interaction
Work as part of a high functioning and multi-skilled team who celebrate each other's successes
Meet KPI's and adhere to PassportCard’s guidelines, procedures and quality standards
Liaise with the Medical Assessors team regarding pre-existing conditions
Please note: this is an office-based position
About you
What we are looking for: Previous sales experience as a contact centre agent or transferable skills
Target-oriented with proven examples and track record of meeting and/or exceeding KPIs in sales and maintaining a positive experience for the customer
Taking inbound calls and leads and confidently communicate with a diverse group of people
A good knowledge and understanding of insurance products and of the Australian travel insurance market is a plus!
A real team player who is serious about their career growth
Highly motivated, positive and driven attitude to exceed targets and KPIs
An outstanding customer-centric approach
Excellent verbal communication skills; able to demonstrate patience and enthusiasm
A mindset which is supportive and allows you to ‘walk in our customers’ shoes'
An ability and willingness to learn and take initiative
A reliable and punctual team player
Computer savvy and willingness to become a product expert
More about us
PassportCard is the world’s first travel insurance solution with instant payouts. We offer a dynamic and fun work environment where motivated, creative, and driven people make a difference. We foster a culture of leadership, empowering staff to make a positive impact. Our employee-centric approach ensures that when our employees' needs are met, they, in turn, meet the needs of our customers and partners.
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📌 Sales Representative - Inbound (North Sydney)
🏢 PassportCard
📍 North Sydney
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