Accent Group is seeking a Jira Service Management SME to administer and optimise the JSM platform across IT operations, development, and business units. You will ensure ITIL-aligned workflows, solid user experience, and robust reporting capabilities.
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The role requires 2–5 years of hands-on experience with Atlassian tools focused on JSM, including workflow design and automation, with cross-functional collaboration to drive service delivery improvements.
📌 Jira Service Management Expert - ITIL Workflows & Automation (Victoria)
🏢 ACCENT GROUP
📍 Victoria
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