JOB TYPE

Full-time, ongoing

LOCATION

Kingscote

SUPERVISOR/MANAGER

F&B; Manager

MAIN DUTIES/RESPONSIBILITIES

- Supervise hospitality and customer-service staff working across front-of-house, food and beverage, bar, in-room dining and guest-service functions.
- Determine daily work requirements, allocate duties and supervise staff during assigned shifts.
- Assist with recruitment, induction and training of food and beverage, bar, guest-service and related hospitality staff.
- Monitor customer service and ensure staff provide skilled and timely service to guests and patrons.
- Supervise reservations, greeting and seating, food and beverage service, bar service and payment processes relevant to the assigned area.
- Maintain stock control, assist with inventory counts and arrange replenishment or ordering of hospitality supplies and goods for sale.
- Ensure goods and services are correctly priced and presented and that point-of-sale procedures are followed.
- · Ensure compliance with workplace health and safety,



food-safety, responsible service of alcohol and other applicable regulations.
- · Hold or maintain any required Responsible Service of Alcohol qualification where the role supervises licensed service.
- · Resolve routine service issues and escalate significant guest complaints, incidents or operational problems to management.

SKILLS & EXPERIENCE Qualifications: Relevant qualification in hospitaltity management

Experience: At least 1-3 years of relevant hospitality experience with demonstrated supervisory, team-leading or staff-training responsibilities.

Skills:

- Hospitality staff supervision
- Customer-service leadership
- Food and beverage/front-of-house operations
- Stock and point-of-sale controls
- Regulatory compliance and problem solving

Pay: $70,000.00 – $80,000.00 per year

Work Location: In person

📌 F&B Supervisor (Kingscote)
🏢 The Ellson Hotel
📍 Kingscote