Title: Admin & Sales Support Representative

Location: Altona North

Employment Type: Permanent Full-Time

About the Role:

We are seeking a proactive and customer-focused Admin & Sales Support Representative to join our Fleet Management team. Working closely with Relationship Managers and Sales Managers, you will play a key role in supporting corporate fleet customers, managing vehicle-related processes, and delivering outstanding customer service.

Key Responsibilities:

- Build and maintain solid relationships with corporate fleet customers.
- Prepare accurate vehicle quotations, contracts, and sales documentation.
- Manage the vehicle lifecycle, including orders, registrations, deliveries, renewals, replacements, and end-of-lease activities.
- Coordinate with dealerships, suppliers, and internal stakeholders to ensure seamless customer outcomes.
- Support customer retention and portfolio growth by identifying opportunities and providing proactive service.




- Monitor fleet data and reports to identify customer needs and business opportunities.
- Manage customer enquiries and requests from start to completion, ensuring timely communication and follow-up.
- Collaborate with Credit, Operations, and other internal teams to resolve customer requirements efficiently.

About You:

- Strong customer service and relationship-building skills.
- Excellent communication skills, both written and verbal.
- Highly organised with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and commitment to accuracy.
- Able to work independently and collaboratively in a fast-paced environment.
- Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Experience in fleet management, automotive, leasing, finance, customer service, account management, or sales support is highly regarded but not essential.

📌 Fleet Administrator (Altona)
🏢 Hays
📍 Altona