Sofitel Melbourne on Collins, part of the Accor group, is seeking a polished, proactive Guest Experience Shift Leader to join our luxury hotel team in Melbourne's CBD. You will be the first and last contact for many guests, setting the tone with warmth and professionalism. Responsibilities include welcoming guests, coordinating vehicle arrivals and valet, working with Front Office, Concierge and Guest Services, maintaining smooth flow during peak times, and handling requests with discretion.
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📌 Luxury Guest Experience Shift Leader (Port Phillip City)
🏢 AccorHotel
📍 Port Phillip City
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