FOOD AND BEVERAGE ATTENDANTS – IMMEDIATE START The Irish Launceston, Tasmania

Casual | Immediate Start Available

Love hospitality? Work well in a team? Know how to keep your cool when the bar is busy, the band is playing and everyone seems to want something at once?

You might be exactly who we are looking for.

The Irish, Launceston is seeking experienced, reliable and enthusiastic Food & Beverage Attendants to join our team.

We are a busy hospitality and entertainment venue with bar meals, live music seven nights a week, weekly specials, functions, events, pool tables and late-night trade.

THE ROLE

This is not a stand-in-one-spot-and-wait-for-instructions kind of job. Hospitality is hands-on, rapid-moving and team-based.

Depending on your experience, classification and rostered duties, you may work across bar service, food service, functions, live entertainment and other front-of-house operations.

Key Responsibilities Include:

· Providing friendly and professional customer service;

· Serving beer, wine, spirits and non-alcoholic beverages;

· Preparing mixed drinks appropriate to your experience and classification;

· Taking food and beverage orders;

· Running meals and providing table service;

· Greeting and assisting customers;

· Operating POS, EFTPOS and cash transactions;

· Taking bookings and assisting with reservations;

· Clearing and resetting tables;

· Collecting and polishing glassware;

· Assisting with functions and events;

· Supporting live entertainment nights;

· Assisting with Uber Eats and takeaway orders;

· Restocking bars, fridges and service areas;

· Keeping customer and service areas clean and presentable;

· Completing opening and closing duties;

· Monitoring customer behaviour and responsible service requirements;

· Conducting identification checks where required;

· Reporting incidents, hazards and customer concerns;

· Working cooperatively with bar, kitchen, security and management teams; and

· Completing other lawful and reasonable duties relevant to the position.

ABOUT YOU

We are looking for people who enjoy hospitality and understand what good teamwork looks like.

You do not need to be the loudest person in the room. You do need to be reliable, professional, approachable and prepared to contribute.

1. Ideally, you will have:

· Previous hospitality experience;

· Experience in a pub, bar, restaurant or entertainment venue;

· A genuinely positive attitude;

· Strong teamwork skills;

· Excellent customer service;

· Reliability and punctuality;

· A strong work ethic;

· Good communication skills;

· Confidence in dealing with customers;

· The ability to work efficiently under pressure;

· Initiative;

· Good situational awareness;

· Strong personal presentation and hygiene standards;

· Attention to cleanliness and detail;

· A willingness to help across different areas of the venue;

· The ability to follow workplace procedures and reasonable directions;

· A professional approach to feedback;

· Genuine availability; and

· A sense of humour certainly does not hurt.





Most importantly, we are looking for people who:

Turn up.

Pitch in.

Support the team.

Treat people well.

Take pride in what they do.

AVAILABILITY The Irish is a hospitality and entertainment venue, so our busiest periods are often the times everyone else is heading out. Applicants should therefore have genuine availability across a combination of afternoons, evenings, Friday nights, Saturday nights, Sundays, late-night shifts, public holidays, functions, special events and peak trading periods.

Please provide your genuine ongoing availability when applying.

If you cannot regularly work weekends or late nights, this may not be the right hospitality role for you.

GETTING HOME AFTER LATE SHIFTS

Some shifts may finish late at night or in the early hours of the morning. At that hour, the buses have generally gone home before we have.

Applicants will therefore need to have safe, reliable and suitable transport arrangements to and from work, including for late-night finishes. Applicants who do not drive may still be considered where reliable alternative transport arrangements are available.

RESPONSIBLE SERVICE OF ALCOHOL

As a licensed venue, responsible alcohol service is an important part of the role.

A current recognised Responsible Service of Alcohol (RSA) qualification is essential.

Employees involved in liquor service will be expected to:

· Comply with applicable RSA requirements;

· Monitor customers for signs of intoxication;

· Refuse service where required;

· Conduct appropriate ID checks;

· Escalate concerns to the Supervisor or Manager on duty;

· Follow venue liquor licensing procedures;

· Follow lawful management directions; and

· Assist in maintaining a safe and responsible environment.

Applicants shall be required to satisfy all applicable Tasmanian requirements relevant to their duties.

FOOD SERVICE & ALLERGEN AWARENESS

Food service is an important part of our operation. Employees working with food service are expected to follow venue procedures regarding:

· Food hygiene;

· Hand hygiene;

· Cleaning and sanitising;

· Preventing cross-contamination;

· Food handling;

· Allergy and dietary requests;

· Communication with the kitchen; and

· Safe food service.

SAFETY & PROFESSIONAL STANDARDS

We take workplace safety and professional conduct seriously. Employees are expected to follow applicable venue policies and procedures concerning:

· Work Health and Safety;

· Responsible Service of Alcohol;

· Liquor licensing;

· Food safety;

· Incident reporting;

· Hazard reporting;

· Emergency procedures;

· Manual handling;

· Workplace behaviour;

· Customer safety;

· Security procedures; and

· Respectful workplace conduct.





Relevant incidents, hazards, injuries or safety concerns are expected to be promptly reported and recorded through the venue’s required procedures.

PHYSICAL NATURE OF THE ROLE

Hospitality is an active environment.

The role may involve

· Standing and walking for extended periods;

· Carrying plates, trays and glassware;

· Bending and reaching;

· Restocking fridges and service areas;

· Moving hospitality supplies and equipment;

· Repetitive service activities; and

· Working in busy customer areas.

Employees are expected to perform duties safely and follow workplace safety procedures and training.

WHAT WE VALUE

We like people who

· Show up when they say they will;

· Arrive ready to work;

· Bring a positive attitude;

· Communicate;

· Support their teammates;

· Take responsibility;

· Notice what needs doing;

· Keep moving when things get busy;

· Use quiet periods productively;

· Treat customers respectfully;

· Treat colleagues respectfully;

· Accept feedback professionally;

· Ask questions when they are unsure;

· Follow through on their responsibilities; and

· Take pride in the venue they work in.

WHAT WE OFFER

Depending on the applicant and our operational requirements, opportunities may include:

· Casual employment;

· Immediate commencement;

· Regular opportunities for suitable team members;

· Experience across food and beverage service;

· Live entertainment seven nights a week;

· Function and event experience;

· Late-night hospitality experience;

· On-the-job development;

· Opportunities to broaden your hospitality skills;

· Opportunities for additional responsibility where capability is demonstrated; and

· A genuinely wide-ranging workplace.

If you enjoy a quiet office where nothing unexpected happens, this probably is not it.

If you enjoy people, hospitality, music, teamwork and a venue with plenty happening, keep reading.

EMPLOYMENT & REMUNERATION

Employment will be subject to applicable workplace legislation and industrial instruments, including the Hospitality Industry (General) Award 2020, where applicable.

Applicants must have the legal right to work in Australia for the requirements of the position.

APPLY NOW

Think you would fit in?

Apply through SEEK and tell us a little about yourself.

Please include

- Your current resume;
- A brief introduction;
- Your hospitality experience;
- Your current RSA status;
- Your genuine weekly availability;
- Your Friday and Saturday night availability;
- Confirmation that you have reliable transport arrangements for late-night shifts; and
- Your earliest available start date.

Shortlisted applicants may be contacted for an interview and may be asked to provide professional referees and evidence of relevant qualifications, Police check, or working rights

Immediate availability will be highly regarded.

Applications will be considered having regard to the applicant's skills, qualifications, experience, availability and ability to perform the requirements of the position.

📌 FOH staff, Bartenders, Servers (Launceston)
🏢 The Irish Pub Launceston
📍 Launceston