Front of House Supervisor

Tetsujin Emporium | Melbourne CBD

Tetsujin Emporium is looking for a confident and reliable Front of House Supervisor to join our team.

We are looking for someone who can lead from the floor, support the team during busy service and help maintain strong service and operational standards.

About the role

This is a hands-on supervisory position.

You will work closely with management and the FOH team to help keep service organised, efficient and consistent.

Your responsibilities may include

- Leading FOH service during busy periods
- Allocating sections and daily responsibilities
- Supporting and guiding FOH team members
- Monitoring customer service standards
- Handling customer concerns and service issues
- Assisting with staff training
- Monitoring staff performance and providing feedback
- Making sure opening and closing duties are completed properly
- Maintaining cleanliness and presentation standards
- Supporting smooth communication between FOH, kitchen and management
- Helping solve operational issues as they arise
- Taking responsibility for the floor when required

What we are looking for

We are looking for someone who is:

- Experienced in hospitality
- Confident leading a busy restaurant floor
- Reliable and punctual
- Calm under pressure
- Strong at communicating with customers and team members
- Proactive and organised
- Comfortable giving direction and holding standards
- Willing to support the team rather than only focusing on their own section




- Available for evenings and weekends
- Interested in developing into stronger leadership responsibilities over time

Previous experience as a FOH Supervisor, Shift Leader, Senior Waitstaff or Assistant Manager is preferred.

Experience in a busy Japanese or Asian restaurant workplace is an advantage.

Availability

Strong availability is important, particularly for:

- Evenings
- Weekends
- Busy dinner services
- Closing shifts when required

Please clearly include your regular weekly availability when applying.

What we offer

- A hands-on supervisory role
- Ongoing training and development
- Opportunity to grow into greater management responsibility
- Stable ongoing work for the right person
- A busy and energetic restaurant environment

Location

Tetsujin Emporium

Melbourne CBD

How to apply

Please email your resume to:

[email protected]

Please include

- Your name
- Mobile number
- Current suburb
- General weekly availability
- Current Australian work rights and any applicable restrictions
- Previous supervisory or senior hospitality experience
- Current or most recent position
- When you are available to start

Email subject:

Tetsujin Emporium – Supervisor Application

Pay: From $27.97 per hour

Benefits

- Employee discount
- Salary packaging

Ability to commute/relocate:
- Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Language:
- English (Required)

Work Location: In person

📌 FOH Supervisor (Melbourne)
🏢 Tetsujin Sushi u0026 BBQ
📍 Melbourne