Fresenius Medical Care in Sydney, Australia is seeking a Customer Care Representative to deliver accurate, timely customer service across order processing, inquiries, and issue resolution. You will support ongoing improvements and work with cross-functional teams to meet KPIs and SLAs.
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You will coordinate with logistics, finance, and sales to resolve issues, manage orders, deliveries, and invoices, and ensure customer satisfaction while complying with company policies and regulatory requirements.
📌 Customer Care & Order Excellence Specialist (New South Wales)
🏢 Fresenius Medical Care
📍 New South Wales
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