Implementation & Delivery Manager - Part-Time Implementation & Delivery Manager - Part-Time

2-3 days per week | Hybrid working | Melbourne CBD

Our client is an established Australian SAAS company providing specialised accounting, property management and workflow solutions to major organisations across Australia.

They are seeking an experienced Implementation & Delivery Manager to guide new clients through onboarding, system implementation, training, go-live and handover.

This is a hands-on, client-facing position requiring strong implementation, project coordination and stakeholder management capabilities. You will work closely with clients to understand their processes, translate their requirements into an effective system setup and ensure users are confident using the platform.

Quick Note : We appreciate that few candidates will meet every requirement. If your experience aligns with a good portion of the role, we encourage you to apply - we’d be happy to have a conversation about your suitability.

What you’ll be doing

Manage client implementations from onboarding through to go-live and handover

Develop implementation plans, timelines, milestones and responsibilities

Facilitate requirements and process-mapping workshops

Understand clients’ accounting, property and lease management processes

Translate client requirements into practical system configurations and workflows

Guide clients through data preparation, migration and validation

Coordinate implementation activities across clients and internal technical teams





Manage user acceptance testing and help resolve implementation issues

Deliver system demonstrations, training sessions and process walkthroughs

Teach users how to apply the platform effectively within their day-to-day operations

Maintain regular communication and provide transparent implementation updates

Identify and manage delivery risks, issues and dependencies

Support clients through go-live and the initial post-launch period

Complete a structured handover into ongoing support

Improve implementation processes, documentation and training materials

What we’re looking for

Proven experience delivering B2B SaaS or enterprise software implementations

Experience managing implementations from onboarding through to go-live

Strong client-facing and stakeholder management skills

Confidence facilitating workshops, demonstrations and user training

The ability to understand business processes and translate them into practical system solutions

Experience coordinating data migration, configuration, testing or user acceptance activitiesStrong project planning, organisation and documentation skills

The ability to explain software clearly to users with varying levels of technical knowledge

A proactive,



structured and solutions-focused approach

The ability to work autonomously while collaborating with a small internal team

Highly regarded

Experience implementing accounting, finance, ERP, property or lease management software

An accounting, finance, property, leasing or business systems background

Experience delivering software within regulated, compliance-focused or audit-sensitive environments

Understanding of commercial leases, including rent reviews, outgoings, options and lease obligations

Knowledge of lease accounting requirements, including IFRS 16 or AASB 16

Experience working with finance, property, facilities or lease administration teams

Familiarity with financial reporting, reconciliations, journals or accounting system integrations

Why consider this opportunity?

Take ownership of implementations from onboarding through to successful go-live

Work closely with clients and see the practical impact of your work

Join an established Australian software business supporting major organisations

Work with a specialised platform used across finance, property and lease management

Collaborate with an experienced and supportive team

Flexible part-time position working 2-3 days per week

Hybrid working arrangement with a Melbourne CBD office

If you have experience delivering software implementations and enjoy helping clients turn complex requirements into successful system outcomes, we would love to hear from you.

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📌 Implementation & Delivery Manager – Part-Time (Port Phillip City)
🏢 seek.com.au
📍 Port Phillip City