Red Rock Venues is hiring! We’re on the lookout for experienced and enthusiastic Duty Managers

to fill multiple roles across our iconic Southbank Venues.

The Role As Duty Manager, you'll be a key leader on the floor, driving high-energy shifts and bringing our customer-first hospitality to life. We’re looking for a vibrant personality and natural leader who understands that real hospitality is about how you make people feel.

It’s not just about running a smooth shift, but about building genuine connections and creating memorable moments with our guests.

You’ll be responsible for:

Delivering exceptional hospitality and customer service

Leading, motivating and supporting the team throughout service

Taking ownership of the venue during your shifts

Managing busy periods with confidence and keeping the team focused

Maintaining venue presentation, cleanliness, and service standards

Managing staff performance and providing on-the-floor coaching

Handling customer enquiries and resolving issues professionally

Ensuring responsible service of alcohol and compliance requirements are met

Supporting opening and closing procedures

Working closely with senior management to achieve venue targets

We’re Looking For Someone Who:

Brings energy, personality, and a positive attitude to every shift

Has a genuine passion for hospitality and creating great guest experiences





Loves the 'craic' and brings a warm, infectious energy to both the team and our guests

Has a 'jump-in' growth mindset - you’re eager to learn, adapt, and help out wherever needed

Has previous Duty Manager or senior hospitality experience

Is confident leading a busy team in a high-volume venue

Has excellent communication and people skills

Can remain calm, organised, and positive under pressure

Has a strong understanding of responsible service and venue compliance

Leads by example and isn't afraid to jump on the floor when things get busy

Is adaptable and comfortable working across different venue styles and concepts

What’s In It For You?

Join one of Melbourne’s most iconic hospitality groups

Work in a fun, energetic, and social environment

Be part of a passionate and supportive team

Opportunities for career progression within the venue and wider group

Staff perks and discounts across our venues

The chance to be part of a group where valuable times are part of the job

Red Rock Venues – Great people. Excellent times. Great hospitality.

Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a duty manager?

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📌 Duty Managers - Southbank Venues (Port Phillip City)
🏢 Red Rock Venues
📍 Port Phillip City