Lyra Technology Group’s operating company Newtrend IT seeks an experienced Level 2 Service Desk Technician to join its MSP team in Kewdale, WA. You will support Microsoft 365 environments and resolve issues for a diverse client base.
We value practical troubleshooting, robust customer service, and the ability to manage escalations within SLAs. The role offers hybrid work with occasional after-hours support and growth opportunities within a values-driven organisation.
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📌 Level 2 MSP Service Desk Technician — 2 WFH Days/Month (Western Australia)
🏢 Lyra Technology Group
📍 Western Australia
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