We’re looking for a friendly, capable person to join our Front Desk team at Dunlop Park and Yeronga Park Swimming Complexes.

This is a busy, people-focused role where you’ll be helping families with bookings and enquiries, welcoming swimmers to the centre and keeping things running smoothly at reception.

You don’t need experience in the aquatic industry. We’re looking for someone who is great with people, reliable, organised and comfortable learning recent systems. Previous reception, administration or customer service experience would be an advantage.

We’re looking for a friendly, capable person to join our Front Desk team at Dunlop Park and Yeronga Park Swimming Complexes.

This is a busy, people-focused role where you’ll be helping families with bookings and enquiries, welcoming swimmers to the centre and keeping things running smoothly at reception.

You don’t need experience in the aquatic industry. We’re looking for someone who is great with people, reliable, organised and comfortable learning new systems. Previous reception, administration or customer service experience would be an advantage.

What we offer

Casual shifts

available across weekdays and weekends

Free pool access

Easy parking and public transport

Training and ongoing support

supportive,



family-run team and positive work environment

About the role Your day-to-day work will include:

Helping customers with bookings, payments and general enquiries

Answering phone and email enquiries

Welcoming families and swimmers to the centre

Updating customer information and bookings in our system

General reception and administration tasks

Helping things run smoothly during busy lesson times

Helping things run smoothly during busy lesson times

About you We’re looking for someone who:

Is friendly, approachable and confident with customers

Communicates clearly in person, over the phone and by email

Is organised and able to manage several things at once

Is comfortable using computers and learning new systems

Is reliable and works well as part of a team

Enjoys working in a busy environment around children and families

Has

regular weekend availability

A current Blue Card is required, or you’ll need to be eligible to obtain one.

About Shelly’s Shelly’s Swim School has been part of the Brisbane swimming community for more than 35 years. We’re a family-run business operating at Yeronga Park and Dunlop Park Swimming Complexes, with a great team and a large community of local families.

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📌 Front Desk – Dunlop & Yeronga Pool (Brisbane)
🏢 Yeronga and Dunlop Park Swimming Complex
📍 Brisbane