We are looking for a friendly, organised and motivated Footwear Manager & Medical Administrator to join our busy Podiatry Clinic- Theodore Podiatry Colac.
This is a varied role that combines footwear management, customer service and medical administration, making it ideal for someone who enjoys working with people and being part of a supportive team environment.
About the Role You will be responsible for managing our footwear department while also assisting with the day-to-day medical administration of the clinic.
Key responsibilities include:
Managing the clinic's footwear range, including stock ordering, displays and stock control across our Colac and Torquay Clinics
Planning for calendar year ahead and seasonal styles
Providing friendly and knowledgeable customer service and assisting patients with footwear selection
Processing footwear sales and maintaining accurate records
Liaising with suppliers and managing footwear orders
Answering phones and welcoming patients
Booking and managing patient appointments
Processing payments, Medicare/private health claims and 3rd party payers
Maintaining patient records and general clinic administration
Supporting the podiatrists and clinical team as required
Maintaining a professional, welcoming and organised reception and retail area
About You We are looking for someone who:
Has excellent customer service and communication skills
Is organised, reliable and able to work independently
Has an interest in footwear and helping people find the right products
Is confident working with computers and learning new software
Has strong attention to detail
Present professionally and enjoys working with patients
Can multitask and remain calm in a busy clinic environment
Previous retail experience preferred, preferably in footwear or related industries
Proven proficiency in reception duties, including appointment scheduling and payment processing
What We Offer
Part-time hours with potential for flexibility
A friendly and supportive team workplace
Variety in your day-to-day role
Opportunity to develop your footwear and healthcare administration skills
Training and ongoing support
A welcoming workplace where patient care and customer service are valued