Medical Administration / Reception – Part Time Moonee Ponds Medical Receptionist / Patient Services Officer Part-Time

Location:

Moonee Ponds Hours:

Approximately 21 hours per week (Tuesday, Wednesday and Thursday preferred)

If you are committed to delivering exceptional patient care and are looking for a flexible part-time role with work-life balance, we would love to hear from you.

We are seeking a friendly, reliable and professional Medical Receptionist to join our Patient Services Team. This role is primarily focused on front reception, patient enquiries, appointment bookings and consultation billing. It is best suited to someone who enjoys patient interaction and administration in a busy specialist medical practice.

Please note:

This is a reception and patient services role. It is not a senior administration or practice management position.

Key Responsibilities Answering a high volume of incoming patient telephone enquiries

Booking, rescheduling and confirming patient appointments

Greeting patients and providing exceptional customer service

Managing specialist clinic schedules

Processing patient registrations and maintaining accurate records

Billing and receipting patient consultations following appointments

Processing patient accounts, estimates and payments

Responding to patient and referrer emails

Following up outstanding results and documentation

Scanning, filing,



faxing and general administrative duties

Providing administrative support to the wider team as required

About You Previous experience working in a medical reception or medical administration role is essential

Minimum 2 years' experience in a medical practice preferred

Excellent telephone manner and customer service skills

Strong communication and interpersonal skills

Ability to multitask and remain organised in a busy workplace

Ability to work both independently and as part of a team

High attention to detail and accuracy

Understanding of privacy, confidentiality and professional conduct in a healthcare setting

Proficient in Outlook, Microsoft Word, Microsoft Teams and basic Excel

Desirable Skills Experience working in a specialist medical practice

Knowledge of specialist medical terminology

Experience with medical billing and patient accounts

What We Offer Supportive and friendly team environment

Flexible part-time/casual hours

Work-life balance

Opportunity to work in a well-established specialist medical practice

Convenient Moonee Ponds location

Eligibility Applicants must have unrestricted Australian working rights.

Unfortunately, sponsorship, student visas and temporary graduate visas cannot be considered for this position.

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📌 Medical Administration / Reception – Part Time Moonee Ponds (Port Phillip City)
🏢 seek.com.au
📍 Port Phillip City