Company Description JAS Auto Electrical Parts is Australia's leading auto electrical specialist, supplying a comprehensive range of auto electrical components, batteries, lighting, accessories, and heavy-duty parts to workshops, fleet operators, and trade customers nationwide.
As part of the ASX-listed Bapcor Group, we are committed to providing quality products, expert advice, and outstanding customer service. We are currently seeking a motivated and customer-focused
Phone Sales Officer
to join our Bunbury branch.
This is a fantastic opportunity to join a supportive team setting where you'll build strong customer relationships, develop your product knowledge, and help keep our customers' businesses moving.
Job Description As a Phone Sales Officer, you'll be the first point of contact for many of our customers, providing exceptional service while supporting branch sales and operations.
You'll work closely with customers, account managers, and the broader branch team to process orders, manage enquiries, and ensure customers receive the right products when they need them.
Key Responsibilities
Deliver outstanding customer service and support branch sales activities
Respond to inbound customer calls and email enquiries
Process customer orders, invoices, credits, and quotes accurately
Assist customers with product enquiries and order status updates
Build and maintain strong customer relationships
Support stock management activities, including stock counts and replenishment
Assist with general branch and warehouse operations as required
Work collaboratively with internal teams to achieve branch sales target
Qualifications To be successful in this role, you will have:
A strong customer service focus and excellent communication skills
A positive attitude and willingness to learn
High attention to detail and strong organisational skills
The ability to work effectively in a fast-paced environment
Strong computer skills and confidence navigating multiple systems
Previous experience in phone sales, customer service, parts interpreting, automotive, mechanical, electrical or industrial products will be highly regarded
A team-first mentality and a hands-on approach
Whether you're an experienced Parts Interpreter, Customer Service Representative, Internal Sales professional, or someone looking to build a career within the automotive aftermarket industry, we'd love to hear from you.
Additional Information Why Join Bapcor? At Bapcor, we focus on what matters most for our customers, our people, and the communities we serve.
When you join us, you'll have access to:
Career development opportunities across the Bapcor Group
Discounts across our Retail, Trade and Service brands
Paid Birthday Leave
Gender-neutral parental leave
Volunteer leave and purchase leave options
Employee wellbeing programs
Novated leasing options
Ongoing training and development opportunities
Our values guide everything we do:
We Give a Damn
We Are in It Together
We Get It Done
We Do the Right Thing
If you're looking for a stable career with a respected industry leader and enjoy delivering exceptional customer service, we'd love to hear from you.
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📌 Phone Sales Officer (Bunbury)
🏢 jas
📍 Bunbury