Withstand Lawyers, a Parramatta-based plaintiff personal injury firm, seeks an Intake Manager to lead the enquiries team and oversee sign-up of clients. You will manage rosters, coaching from call recordings, onboarding, and uphold service standards while handling complex legal conversations with injured callers.
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You will qualify claims by type, eligibility and jurisdiction, explain the process clearly, and secure retainer sign-ups, maintaining a warm, trustful client experience.
📌 Head of Legal Intake & Enquiries (Parramatta)
🏢 Withstand Lawyers
📍 Parramatta
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