Job Description

MCM House creates beautiful, up-to-date furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with natural materials, reflecting our commitment to quality and thoughtful craftsmanship.

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ABOUT THE ROLE

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We're seeking a driven and relationship-focused Trade Development Manager to join our Retail team, based in our flagship showroom. In this role you'll be responsible for growing MCM House's trade revenue by building and managing a portfolio of top-tier interior designers, architects and stylists — delivering an exceptional client experience from initial engagement through to project completion.

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KEY RESPONSIBILITIES

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Trade Account Management

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- Build, develop and maintain strong, long-term relationships with trade clients including interior designers, architects and stylists purchasing MCM House products
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- Manage and grow a portfolio of top-tier trade accounts, ensuring high engagement and client satisfaction throughout the project lifecycle – quoting, closing, post sales.
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- Maintain consistent, strategic communication with trade accounts on a weekly basis – inviting clients into the showroom for private appointments, visiting trade clients at their office/studio, leading hosting activation events in the showroom to create trade activity and community.
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Sales Growth & Business Development

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- This is sale's driven role with a focus on building deep long term trade relationships for MCM House retail division
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- Achieve or exceed personal sales targets, KPIs and revenue goals through new business acquisition and expansion of existing trade accounts
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- Identify and pursue new trade opportunities across residential markets; develop strategic plans to grow the trade division and increase market share for the retail division
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Strategic Planning & Brand Engagement

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- Contribute to the strategic development of the MCM House trade program, identifying key market segments and emerging opportunities
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- Represent MCM House as brand ambassador within the design and architecture community through networking, events and industry engagement
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- Host and coordinate trade-focused events including product launches, showroom previews and networking functions
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Product Expertise & Client Solutions

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- Provide expert advice on furniture collections, materials and finishes, communicating new collections in a timely manner
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- Recommend tailored product solutions that meet the design, functional and budget requirements of trade clients
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- Prepare and deliver professional presentations, proposals and project-based quotes tailored to client requirements
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- Administration of qualifying, approving and setting trade accounts in MCM House system
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- Administration
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- Quote follow up – Calling, emailing, visiting clients
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- Order management – Keeping trade clients up to date on their trade orders
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- Creating MCM House sample boxes
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- Prepare and present monthly sales reports, forecasts and account performance updates
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ABOUT YOU

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- Proven experience in trade sales, account management or business development, ideally within furniture, interiors or design
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- Established network within the interior design, architecture or property development community is highly desirable
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- Strong commercial acumen with the ability to identify and capitalise on growth opportunities
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- Excellent communication, relationship-building and negotiation skills with confident presentation ability
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- Highly organised with the ability to manage multiple projects and client relationships simultaneously
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📌 Trade Development Manager (Queensland)
🏢 MCM House
📍 Queensland