04th September, 2026

THE OPPORTUNITY

We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment. You will represent leading globalcosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers. This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,rapid-paced, sales-driven environment. You will have the opportunity to represent the following luxury brands: Helena Rubinstein - Part Time AESOP - Part Time Guerlain - Part Time - Fixed Term KEY RESPONSIBILITIES

Engage customers with a friendly and approachable manner Deliver exceptional customer service and personalised beauty consultations Promote benefits of products to generate sales and achieve set KPI’s Provide expert product knowledge across cosmetics, skincare, and fragrance Maintain high standards of visual presentation and stock levels ABOUT YOU

Ability to speak fluent Chinese (Mandarin) is essential Proven retail/sales experience in beauty, fragrance, or cosmetics Excellent communication skills and vibrant personality Demonstrated passion for beauty, fragrance and skincare products RSA certification and ability to speak a second language (desirable but not essential) WHY JOIN LOTTE DUTY FREE

Monthly Sales Commission Program Team Discount Program Airport Retail Stores Discount (10% -20%)



Free Car Parking Uniform & ASIC Pass Provided Sales & Product Training Program Employee Assistance Program Long-term Career & Professional Development Opportunities Recognition of Service Awards ($ Gift Cards) Safe, Diverse & Inclusive Work Environment with a Supportive Culture ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more! Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner. Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store. DETAILS OF THE ROLE

Location: Melbourne Airport Full time position: 76 hours’ fortnightly Part time position: 60 hours’ fortnightly 2 week rotating roster Availability to work a flexible schedule including weekends and public holidays Applicants must be at least 18 years old, hold full Australian working rights.

It is recommended to have your own form of reliable transport due to the early/late hours of work. Only candidates that are successful for short listing will be contacted.

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📌 Beauty Advisor - Chinese Speaker (Port Phillip City)
🏢 Lotte Travel
📍 Port Phillip City