Bend + Mend is a well-established, highly regarded Physiotherapy and Pilates practice in the heart of Sydney’s CBD. Established in 2003, we have built a strong reputation for providing high-quality, patient-focused care across Physiotherapy and Clinical Pilates.

We are looking for an

enthusiastic, professional and friendly Part-Time Receptionist / Administration team member

to join our tight-knit team of Physiotherapists and Front Office staff.

This is an excellent opportunity for someone who enjoys working with people, takes pride in providing exceptional customer service and would like to be part of a supportive and positive workplace.

The Position We are offering a

permanent part-time position of approximately 15-20 hours per week , based at our Martin Place clinic.

Reception coverage is shared between

8:00am and 6:00pm, Monday to Friday , with

no weekend work .

The role offers flexibility around hours and provides the opportunity to develop your administration and customer service skills within a professional healthcare environment.

What You’ll Be Doing As a Receptionist, your primary focus will be making sure every patient feels welcomed, valued and well cared for from the moment they contact us.

Your responsibilities will include:

Warmly welcoming and assisting patients

Providing friendly and professional face-to-face, telephone and email communication

Managing appointments, including making and amending bookings

Processing payments through EFTPOS and HICAPS

Maintaining accurate patient and customer records

Assisting with general administration and banking





Ordering and maintaining office supplies

Helping to maintain a welcoming, organised reception and office environment

Supporting our Partners, Physiotherapists and wider team as required

About You We are looking for someone who is

warm, personable and genuinely enjoys helping people .

You will ideally have:

Excellent communication and interpersonal skills

A friendly and professional telephone manner

Strong computer and IT skills

Excellent attention to detail and accuracy

The ability to multitask and stay organised in a busy environment

The confidence to work independently while also being a strong team player

A professional and well-presented manner

Previous reception, administration or customer service experience

Healthcare or Physiotherapy reception experience is advantageous, but

personality, attitude and a genuine commitment to providing excellent customer service are just as important to us.

Why Bend + Mend? At Bend + Mend, we believe that a great workplace is built around great people.

We are a

close-knit and supportive team

where our Physiotherapists and Front Office staff work together to provide an exceptional experience for our patients.





We value our people and provide:

A friendly, supportive and collaborative team environment

Regular in-house training and ongoing support

Opportunities to develop your skills and take on additional responsibility

Regular staff reviews and opportunities for qualified growth

A dedicated social committee and regular team events

A welcoming, positive workplace where people genuinely enjoy coming to work

About Bend + Mend Bend + Mend has been providing Physiotherapy and Pilates services in Sydney CBD since 2003.

Our clinical services include:

Sports Physiotherapy

Spinal Physiotherapy

Clinical Pilates

Women’s Health

Pre- and Post-Natal Care

Ergonomics

Our Martin Place Clinical Pilates studio is fully equipped with

DMA Reformers, a full-size Trapeze, Balanced Body Wunda Chair and other specialty Pilates equipment.

Our clinic is located in the heart of Sydney CBD, close to

Martin Place and Wynyard train stations

and numerous bus routes. Enjoy your lunch break exploring Pitt Street Mall, relaxing by the harbour or taking a walk or run through the Royal Botanic Gardens.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

What’s your expected annual base salary?

How many years' experience do you have as a receptionist?

How much notice are you required to give your current employer?

Medical Receptionist / Patient Concierge – Dermatology & Laser Clinic

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📌 Receptionist Part-Time for Sydney CBD Physio & Pilates Practice
🏢 Bend and Mend
📍 Sydney