Private Physiotherapy Clinics | Immediate Start | Part time

Are you friendly, organised and great at making people feel welcome? We’re looking for someone who can bring a positive attitude and keep things running smoothly in a busy clinic. About Us Preston Physiotherapy and Preston Pelvic Health are well-established private clinics providing high-quality, evidence-based physiotherapy care to the local community.

Our clinics support a diverse patient base and a team of experienced physiotherapists who value professionalism, teamwork and excellent patient service. Our reception team plays a vital role in the smooth running of the clinic and is often the

first point of contact for our patients .

We pride ourselves on creating a welcoming, respectful and efficient environment for both patients and staff.

About the Role This is an

entry-level, in-person receptionist position

aligned with

Level 1 or Level 2 of the Health Professionals and Support Services Award .

Initial Shifts

Every Monday, 3:30pm–8:00pm.

For the

first 3 months , the Monday shift will instead be

3:00pm–8:00pm .

Additional paid training shifts will also be provided as required.

Additional Leave Coverage Availability is also required for

additional shifts on Monday, Wednesday and Thursday between 19 October and 31 October

to provide leave coverage.

Progression After the first month of training, there is an opportunity to increase to

2–3 shifts per week , subject to meeting performance requirements.

As part of this progression, additional shifts may include a

Saturday shift every second week, 7:45am–2:00pm .

Immediate start required.

Key Responsibilities

Welcoming and assisting patients at reception

Managing appointment bookings and enquiries by phone, email and in person

Processing payments and private health insurance claims

Maintaining accurate patient records

Supporting physiotherapists with daily clinic operations

Keeping the reception area professional,



welcoming and organised in a fast-paced setting

Training & Development We provide a

structured 6-month training program

designed to support entry-level receptionists as they develop confidence and competence in the role.

The training is fast-paced and requires dedication, attention to detail and a willingness to learn.

This role provides a strong foundation for future development and progression, whether you choose to build a long-term career in healthcare administration or pursue another career path.

About You

Strong communication and customer service skills

The ability to remain calm, professional and organised in a busy clinic

Reliability and punctuality

Excellent computer skills and a willingness to learn practice management software

A positive attitude and team-oriented approach

A genuine interest in providing excellent customer service

Previous reception or customer service experience is preferred but not essential for the right candidate

Experience using Cliniko and/or Xero will also be advantageous

Availability Requirements

Available for the Monday shift as outlined above

Available for additional Monday, Wednesday and Thursday shifts between 19 October and 31 October

Available for an in-person interview with Erin and Kaliopi on either Thursdays or Fridays

Pay & Conditions

Part-time position

Pay from $26.97 per hour. Junior rates apply for employees under 21, where applicable (potential increase from October 1st).

Pay will be in accordance with the applicable Health Professionals and Support Services Award classification, including relevant age and experience provisions

Paid training provided

In-person role

Australia work authorisation required

Recruitment Process

5-minute phone screening to assess suitability for the role

20–25-minute in-person interview with the Practice Manager and Senior Receptionist

Trial shift for shortlisted candidates who progress beyond the interview

Successful applicant will receive an offer following the trial shift and completion of the recruitment process

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📌 Junior Receptionist (Port Phillip City)
🏢 Preston Physiotherapy
📍 Port Phillip City