My Dental Team is a well-established practice in which we have been delivering quality care and creating beautiful smiles to the region for the last 10 years. We aim to provide a relaxing and comfortable environment for our patients and their families and are committed to providing exceptional patient care with a positive work culture.

We are seeking a highly motivated Administration Healthcare Assistant to join our team. This is a full-time position, and we are looking for someone who is passionate about delivering excellent service and thrives in a fast-paced environment.

Key Responsibilities:

Manage appointments

Answer phone calls, sending and receiving emails

Co-ordinate patient scheduling and appointment reminders

Ensure accurate patient record keeping and data entry

Handle patient correspondence from external providers

Provide excellent customer service to patients and families

Maintain patient confidentiality and privacy at all times

Assist with billing and payment options

Perform general administrative tasks such as filing and scanning





Maintain stock levels and order office supplies as needed

Responsible for weekly banking and reconciling end of day accounts

Assist with sterilisation of instruments when required (full training provided)

Our Ideal Candidate Will Have:

A high level of initiative and motivation

Professional presentation, reliability, and a strong work ethic

Excellent time management skills and ability to prioritise tasks

Strong communication and interpersonal skills

A team-oriented attitude with a positive approach to work

Flexible availability, able to work between 7:30 AM to 6:30 PM, Monday to Friday

Exceptional phone etiquette and a friendly demeanor

High level of computer literacy

Ability to build rapport with patients and their families

This role is ideal for someone who is committed to excellence in their work, has a vibrant personality, pays attention to detail, and is looking for a long-term opportunity in a supportive setting.

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📌 Administration Healthcare Assistant (Wollongong)
🏢 My Dental Team
📍 Wollongong