Senior Customer Advocacy Specialist - 12-Month FTC, Melbourne (Port Phillip City)

Senior Customer Advocacy Specialist - 12-Month FTC, Melbourne (Port Phillip City)

24 Sep
|
Jetstar
|
Port Phillip City

24 Sep

Jetstar

Port Phillip City

Jetstar is seeking a Customer Advocacy Specialist for a 12-month fixed-term role based at our Melbourne Head Office. You will manage escalated customer cases, balance outcomes with cost and risk, and ensure resolutions align with Jetstar policies while collaborating across teams. The role requires robust communication, experience handling sensitive issues, and ability to work with executive and legal counterparts to close cases efficiently.

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📌 Senior Customer Advocacy Specialist - 12-Month FTC, Melbourne (Port Phillip City)
🏢 Jetstar
📍 Port Phillip City

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