About Us:

V Hotel Spa is located inside the Savoy Hotel in Melbourne’s CBD. We provide premium massage and spa treatments in a calm, luxurious environment. Our team takes pride in delivering professional service and ensuring every guest enjoys a relaxing experience.

Position Summary:

We are seeking a well-presented, reliable, and customer-focused Receptionist to join our team. You will be responsible for managing client bookings, welcoming guests, handling payments, and supporting therapists to maintain a smooth daily flow.

Key Responsibilities:

- Greet clients and manage check-ins/check-outs professionally
- Manage phone, email, and online bookings with quick response and flexibility
- Handle payments and client information forms
- Assist with coordination between reception and therapists
- Maintain a clean and welcoming reception area
- Understand and communicate basic information about beauty, body, and wellness treatments

Requirements:





- Experience in reception, hospitality, or customer service preferred
- Strong communication and organisational skills
- Knowledge or interest in beauty, body care, and wellness
- Confident using booking systems and computers
- Able to work weekends and public holidays on rotation
- RSA Certificate

What We Offer:

- Hourly pay based on experience, plus bonus and staff benefits
- Supportive and professional team environment
- Ongoing training and spa treatment / product discounts

Job Types: Part time, Fixed term

Contract length: 3 months

Pay: $27.00 – $32.00 per hour

Expected hours: 27.0 per week

Benefits

- Employee discount

Experience:
- Customer service: 2 years (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Hotel Spa Front Desk Receptionist (Melbourne)
🏢 V Hotel
📍 Melbourne