Customer Service Administration Assistant Workforce Extensions Footscray, our valued client is seeking a professional and quality focused

Customer Service Administration Assistant

to join their growing team in Braeside.

The Prospect: This exciting opportunity will start on dayshift working in the Braeside area, Monday - Friday 7.30am - 3.30pm, for a highly motivated

Customer Service Administration Assistant

to become part of the team. The casual pay rate will be $37.50ph + Pen+ Super, Temp to permanent opportunity for the right candidate

Key Responsibilities:

Coordinate the daily activities of the warehouse team to optimise productivity and meet deadlines

Oversee the receipt, storage, and distribution of goods, monitoring inventory levels and initiating replenishments as needed

Ensure all warehouse operations adhere to relevant health, safety, and quality standards

Booking orders, freight and confirming transport with 3PL carriers

Liaise with cross-functional teams to provide updates and address any issues or concerns

Implement and maintain effective systems and processes to enhance warehouse efficiency

Analyse warehouse data to identify opportunities for improvement and make recommendations

Processing of dispatch paperwork for customers

Use WMS to pick and checking goods off picking list (as required)

Requirements:





Proven experience as a

Customer Service Administration Assistant

or similar role within the manufacturing, transport, or logistics industry

Excellent organisation and time management skills, with the ability to prioritise and multitask effectively.

Customer-Centric Mindset:

Experience in phone-based customer service, call centers, or administrative

Tech-Savvy:

Strong data entry skills with the ability to navigate multiple systems quickly.

Great Communicator:

Clear, empathetic verbal and written communication skills

Strong people management skills, with the ability to motivate and develop a team

Proficient in the use of warehouse management systems and other relevant software

Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels

Thorough understanding of warehouse operations, including receiving, storage, and dispatch procedures

Knowledge of relevant health, safety, and quality regulations and standards

Prior experience in an FMCG setting and/or current forklift license would be highly advantageous but not essential

Benefits with the Role

$37.50 + per hour + Overtime + Super

Immediate start for successful candidates

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📌 Customer Service Administration Assistant (Port Phillip City)
🏢 Workforce Extensions
📍 Port Phillip City