About Us
Bankstown Sports Club is one of Australia's leading hospitality, entertainment and gaming destinations, welcoming thousands of members and guests every week.
With one of the largest gaming operations in South West Sydney, our Gaming team is at the heart of delivering exceptional guest experiences. This is more than just a Gaming Attendant role. We are committed to developing our people through cross-training opportunities across Host, Tray Service, Cashier, Treasury and Premium Guest Host, creating genuine pathways for growth opportunities within our organisation.
We're currently seeking enthusiastic, customer-focused Gaming Attendants to join our team. While these are casual positions, successful candidates can expect regular, consistent hours equivalent to part-time or full-time employment.
About the Role
As a Gaming Attendant, you'll play a key role in creating a welcoming, safe and enjoyable environment for our members and guests. Working within our dynamic gaming floor, you'll provide outstanding customer service while supporting the day-to-day operation of one of the region's busiest gaming venues.
Key Responsibilities

Deliver exceptional customer service to members and guests
Build positive relationships and create memorable guest experiences
Assist patrons with gaming enquiries and venue information
Ensure gaming areas are clean, safe and well-presented at all times
Promote responsible gambling practices and comply with all gaming regulations
Adhere to Club RSA and RCG requirements and policies
Respond professionally to guest feedback and resolve issues efficiently
Support club promotions, jackpots, events and member activities
Work collaboratively with Gaming, Treasury, Hospitality and Operations teams
Participate in ongoing training and development opportunities across multiple departments





About You
You are passionate about customer service, thrive in a fast-paced environment and enjoy interacting with people from all walks of life. Whether you have previous gaming experience or are looking to start a long-term hospitality career, we want to hear from you. To Be Successful, You Will Have:

A genuine passion for customer service
RSA and RCG Competency Cards or willingness to obtain prior to commencement
Availability to work a rotating roster including evenings, weekends and public holidays
Solid communication and interpersonal skills
Excellent personal presentation and professionalism
The ability to work well within a team environment
A positive attitude and willingness to learn
Strong attention to detail and ability to work under pressure
A responsible approach to compliance and workplace safety
Full working rights in Australia

Previous gaming, hospitality, customer service or cash handling experience is highly regarded but not essential.
Why Work With Us?

Casual opportunities with regular hours available
Cross-train and grow into Host, Tray Service, Cashier, Treasury and Premium Guest Host roles
Career pathways within one of Australia's largest hospitality and entertainment precincts
Supportive team culture focused on growth and development
Ongoing on-the-job, online and face-to-face training opportunities
Competitive hourly rates and penalty rates
Free secure undercover parking
Daily meal allowance to use across our venues
Employee rewards and recognition programs
Work in a vibrant, fast-paced and people-focused environment

Ready to Join the Team?
If you're looking for a role that offers variety, development opportunities and consistent hours within a supportive team, we'd love to hear from you.
Apply now and start your hospitality journey with Bankstown Sports Club.

📌 Gaming Attendant (Bankstown)
🏢 Bankstown Sports Club
📍 Bankstown