You are the first point of contact for our customers, friendly, professional and passionate about sales and service
You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile
Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet
You efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security
Champion SIXT Australia's values and approach to our premium service standards, compliance and operating protocols
About the Employer At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip - something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage - Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.
About the Candidate Your experience in sales and customer service oriented industries including retail, dealership, technology, insurance and real estate is preferable, however not essential.
The Rental Sales Agent role requires you to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. You will also need a current provisional or full driver's license for this role.
Work Environment
Hourly base rate from $29.70 per hour, plus penalty shift loadings and access to our generous monthly incentive payment based on your performance
Access to uncapped bonuses for top-tier sales and service performance
Uniform and onsite staff car parking provided
Access to exclusive employee perks and discounts with the NRMA including travel discounts on SIXT car rental at our award-winning NRMA Holiday Parks and Resorts
Note, the title of this position will be internally referred to as a Customer Experience Agent.
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📌 Expression Of Interest - Rental Sales Agent - Melbourne Airport (Port Phillip City)
🏢 Vertali APAC
📍 Port Phillip City
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