Job Description

About Us

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Goodwin Drive Family Medical Centre is a well-established bulk-billing general practice, located on Bribie Island.

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We're currently seeking an enthusiastic and experienced Medical Receptionist to join us in a part-time position with the option to transition to full-time, based on candidate availability.

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What You'll Be Doing

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As the first point of contact for our patients, you'll play a key role in ensuring smooth daily operations and excellent patient experiences. Your duties will include:

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- Greeting and assisting patients in a professional and caring manner
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- Scheduling appointments and managing the appointment book
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- Handling phone and email enquiries
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- Processing billing, Medicare claims and EFTPOS payments
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- Maintaining accurate patient records
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- Supporting doctors and nurses with administrative tasks
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What We're Looking For

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- Previous experience in medical reception or healthcare administration (min 1 year)
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- Excellent organisational and customer service skills
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- Strong verbal and written communication
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- Attention to detail and time management
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- Familiarity with Microsoft Office (Word, Outlook)
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- Experience with Best Practice Software and Cubiko (desirable but not essential)
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- A positive attitude and the ability to thrive in a busy team environment
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- Flexibility to work a variable roster, including potential holiday and sick leave coverage
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What We Offer

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- Supportive and inclusive team environment
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- Ongoing training - both in-house and external
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- Chance to start casual and transition to part-time hours
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- Regular team meetings and an open-door management style
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- Remuneration well aligned with experience
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Immediate start (pending availability) -

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Please note: Only applicants who have been shortlisted will be contacted for interview.

📌 Medical Receptionist (Queensland)
🏢 Ausdocs Holdings Group
📍 Queensland