Job Description

Office Administrator / Operations Coordinator

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PJ Electrical & Air-Conditioning Services (PJES) is seeking an experienced and motivated Senior Office Administrator / Operations Coordinator to join our growing team in Cairns.

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This is a full time position that offers variety, responsibility, and the opportunity to become a key member of our administration and operations team.

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About the Role

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The successful applicant will play an important role in supporting the day-to-day operations of the business, working closely with management, office staff, technicians, suppliers, and clients.

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Responsibilities include:

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- Customer service and telephone support
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- Creating and managing jobs in AroFlo
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- Scheduling technicians and coordinating daily workload
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- Liaising with customers, suppliers, and manufacturers
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- Managing purchase orders, parts ordering, and parts returns
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- Supporting invoicing and job completion processes
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- Managing client portals and contract administration requirements
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- Maintaining electronic records and filing systems
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- Assisting with compliance, training, and administration activities
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- General office and operational support
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About You

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To be successful in this role, you will have:

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- Previous administration or service coordination experience
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- Strong organisational and time management skills
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- Excellent communication skills
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- High attention to detail
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- Strong customer service skills
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- Confidence using Microsoft Office and Microsoft 365 applications
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- Ability to work independently and as part of a team
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- A positive and proactive attitude
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Highly Regarded

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- Experience in electrical, air conditioning, construction, maintenance, or trade services industries
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- Experience with AroFlo or similar job management software
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- Contract administration experience
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- Experience with client portals and compliance documentation
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- Certificate III or IV in Business Administration
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What We Offer

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- Full-time permanent position
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- Friendly and supportive team environment
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- Ongoing training and development
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- Diverse and interesting work
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- Long-term career opportunities
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- Opportunity to grow into a senior operations support role
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📌 Office Administrator / Operations Coordinator (Cairns Regional)
🏢 PJ Electrical Services
📍 Cairns Regional