Olive Grove Medical is a new boutique general practice focused on providing high-quality, patient-centred healthcare. We're building a supportive workplace where all staff (including our doctors!) need to pass the vibe check. We prioritise kindness, teamwork and professionalism; all are just as important as getting the job done. You'll be joining Olive Grove from the very beginning and helping shape the culture of our practice. Be part of an exciting new medical practice from day one Work in a contemporary, privately billing clinic Supportive leadership that values your ideas Opportunities to grow with the practice A positive workplace culture built on respect, teamwork and kindness Competitive salary based on experience
About the role You'll be the first point of contact for our patients and play an important role in ensuring the practice runs smoothly each day.
Key responsibilities Greeting patients with warmth and professionalism Managing appointments and clinician diaries Answering phone and email enquiries Processing patient payments and private billing Medicare claiming and EFTPOS transactions Maintaining accurate patient records Managing recalls and reminders Supporting doctors, nurses and the Practice Manager Scanning, filing and general administration About you You have a fun, positive and get stuff done attitude! Previous experience in a medical reception role (General Practice preferred) Experience using Best Practice or similar medical software (desirable) Excellent communication and interpersonal skills A professional, friendly and compassionate manner Strong organisational and time management skills High attention to detail Confidence managing multiple priorities in a busy environment A positive attitude and willingness to support your team A commitment to patient confidentiality and privacy
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📌 Medical Receptionist (Port Phillip City)
🏢 Olive Grove Medical Centre
📍 Port Phillip City
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