This is a combined position which blends social media content creation with retail customer service. You'll be involved in everything from helping customers in-store to creating engaging content which showcases our products and brand personality. You'll work alongside the business owner to represent Katie B across Facebook, Instagram and TikTok as well as develop weekly email marketing campaigns. The ideal candidate is someone who enjoys being hands-on, thinks creatively and isn't afraid to jump in front of the camera or direct others in front of the camera to help bring content ideas to life.
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Key responsibilities
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Providing friendly, knowledgeable customer service
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Assisting with merchandising, stock handling and store presentation
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Representing the brand with professionalism and enthusiasm online
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Creating engaging content across Facebook, Instagram and TikTok
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Creating weekly email marketing campaigns
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Appearing on camera and directing others during content creation
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About you
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A natural flair for social media and storytelling
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High accurate written and spoken communication
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Confidence to appear on camera and guide others during content creation
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Strong time management and interpersonal skills
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A team player who also has the ability to work independently
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A positive attitude and willingness to learn
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Experience in both retail and social media is a bonus, but not essential
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This job can be part-time or full-time depending on your preference
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About us
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Katie B is one of Rockhampton's leading independant clothing retailers, stocking a unique mix of boutique and western clothing and accessories as well as encompassing The Cowboy's Closet - our male targetted offering. We are owner operated and sell online, through our shopfront and at major events throughout the year. We are known for exceptional customer service and a strong brand identity.
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A rapid paced environment where no two days are the same
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Generous staff discounts on products across the group
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Opportunities to grow your skills in both retail and digital marketing
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The opportunity to travel to events across Australia
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Applicants are encouraged to put their best creative skills on show when presenting their application for consideration.
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This position will be paid according to age and experience. Applications will remain open until a suitable candidate is found.
📌 Content Creation | Social Media | Retail (Rockhampton)
🏢 Katie B
📍 Rockhampton
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