Disability Support Worker – Casual About Psych Connect Psych Connect Pty Ltd is a registered NDIS provider dedicated to delivering high‑quality, person‑centred psychology and disability support services that empower individuals to achieve their goals, enhance their independence, and improve their overall wellbeing.

Our multidisciplinary team supports participants through psychological services, disability supports, capacity building, and community participation programs.

We are committed to empowering individuals through choice, inclusion, and meaningful support that enhances independence and quality of life.

About the Role Psych Connect is seeking

compassionate, reliable and experienced Disability Support Workers

to join our growing team.

You will provide person‑centred support to NDIS participants, helping them achieve their goals, build independence and participate meaningfully in their community.

The role involves supporting

both children and adults aged approximately 5 to 60 years , including participants with

high support needs, complex behaviours and high‑intensity support requirements .

Support may include daily living activities, personal care, community access, appointments, social participation, skill development and implementing individualised support strategies.

Travel Requirements This role requires flexibility to travel between participants and their homes or community locations.

Applicants must be comfortable travelling approximately 20 minutes to 1 hour to attend their scheduled shifts , depending on participant location and service requirements.

Our current service areas include:

North Brisbane: Caboolture, Morayfield and Redcliffe

Ipswich region: Springfield, Redbank Plains, Ipswich Central, Leichhardt and surrounding areas

Gold Coast: Upper Coomera, Robina and surrounding areas

Brisbane: Indooroopilly, Brisbane City and surrounding Brisbane suburbs

Logan and surrounding areas

Applicants should therefore be comfortable travelling across different locations and understand that participant locations may vary from day to day.

Key Responsibilities

Provide individualised, person‑centred support based on participant goals, needs and support plans.

Support children and adults with a range of disabilities and support requirements.

Assist with personal care, daily living tasks, meal preparation and household activities.

Support community participation, appointments,



recreational activities and social engagement.

Support participants with physical, intellectual, psychosocial and developmental disabilities.

Work confidently with participants who may have complex or high‑intensity support needs.

Implement positive behaviour support strategies where required.

Support skill development and encourage greater independence.

Maintain accurate progress notes, incident reports and other required documentation.

Build respectful and professional relationships with participants, families and support teams.

Follow participant support plans, organisational policies, NDIS requirements and workplace procedures.

Maintain appropriate professional boundaries and uphold participant dignity, choice and privacy.

Essential Requirements

Current Queensland Driver Licence.

Reliable, roadworthy vehicle with appropriate insurance.

Willingness and ability to travel approximately 20 minutes to 1 hour to attend shifts.

Current First Aid and CPR Certificate.

NDIS Worker Screening Clearance, or willingness to obtain.

NDIS Worker Orientation Module Certificate.

Previous experience supporting people with disability, complex behaviours, high support needs or mental health needs.

Experience working with

both children and adults

is highly desirable.

Understanding of person‑centred support and positive behaviour support practices.

Availability for flexible shifts, including weekends.

Strong communication, professionalism and documentation skills.

Ability to work independently while also being an effective member of a support team.

Desirable Qualifications & Experience

Certificate III or IV in Individual Support, Disability, Community Services or a similar qualification.

Experience supporting participants with

high‑intensity or complex support needs .

Experience supporting participants with behaviours of concern.

Experience with restrictive practices.

Experience providing personal care.

Experience with medication support.

Experience with manual handling and mobility support.





Knowledge and understanding of NDIS processes and documentation.

Experience supporting participants with Autism Spectrum Disorder (ASD).

Experience working with children and/or young people with additional support needs.

Preferable but not limited to We are particularly interested in applicants who have experience in areas such as:

High‑intensity and complex disability support

Autism and intellectual disability

Behaviours of concern

Personal care

Manual handling

Medication support

Restrictive practices

Community access and social participation

Supporting non‑verbal participants

Supporting children and young people

Supporting adults with complex needs

What We Are Looking For We are looking for people who are

reliable, responsible, respectful and genuinely committed to supporting people with disability .

The successful applicant will demonstrate:

Reliability and punctuality

– participants depend on their support worker to attend as scheduled.

Integrity and accountability

– you take responsibility for your work and follow through on your commitments.

Professionalism

– you maintain appropriate boundaries and treat participants, families and colleagues with respect.

A positive and willing attitude

– you are prepared to learn, take direction and contribute to the team.

Genuine compassion

– you understand that disability support is about the person, not simply completing tasks.

Flexibility

– you are willing to travel between locations and adapt to the individual needs of participants.

A robust work ethic

– you are committed to providing consistent, high‑quality support.

We value people who are

team‑oriented, dependable and solution‑focused , and who understand that working in disability support comes with responsibility, commitment and trust.

What We Offer

Competitive hourly rate of

$36–$43 per hour , depending on experience and applicable rates.

Consistent casual shifts with ongoing opportunities.

25–30 hours per week may be available for suitable applicants.

Flexible shifts across different days of the week.

Supportive and inclusive team environment.

Training and professional development opportunities.

Career growth opportunities within a growing multidisciplinary organisation.

The opportunity to make a meaningful difference in the lives of children and adults living with disability.

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📌 Disability Support Worker (Brisbane)
🏢 Psych Connect
📍 Brisbane