1300SMILES Upper Ross is looking for a friendly, reliable

Casual Receptionist

to join our front desk team.

We're looking for someone with a

strong customer service or reception background , excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.

If you enjoy working with people, staying organised and creating a positive experience for every patient, we’d love to hear from you.

This is a casual role with versatile availability required

Monday to Saturday, between 8:00am and 6:00pm.

Hours will vary from week to week depending on the needs of the practice, with the chance to work

approximately 20-38 hours in most weeks.

Company Description 1300SMILES Upper Ross is looking for a friendly, reliable

Casual Receptionist

to join our front desk team.

We're looking for someone with a

solid customer service or reception background , excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.

If you enjoy working with people, staying organised and creating a positive experience for every patient, we’d love to hear from you.

This is a casual role with flexible availability required

Monday to Saturday, between 8:00am and 6:00pm.

Hours will vary from week to week depending on the needs of the practice, with the opportunity to work

approximately 20-38 hours in most weeks.

Job Description As our Receptionist, you’ll be the first point of contact for our patients and play an important role in keeping the practice running smoothly.

Your day-to-day will include:

Welcoming patients and creating a warm, professional first impression

Managing appointment bookings and coordinating the daily schedule

Answering phone enquiries and assisting patients with their questions

Processing payments and handling general reception administration

Keeping patient records and information accurate and up to date





Supporting the clinical team with administrative tasks when needed

Keeping the reception area organised and welcoming

Qualifications To succeed in this role, you will:

Have previous customer service or reception experience

Be confident communicating with a wide range of people

Have strong attention to detail and excellent organisational skills

Be able to multitask and stay calm when things get busy

Be reliable, positive and willing to learn

Previous dental reception or administration experience is advantageous, but

not essential , as full training will be provided.

Additional Information Why join our team at 1300SMILES Upper Ross 1300SMILES Upper Ross is located on Riverway Drive in Rasmussen, QLD - close to local shops, public transport, and surrounded by a friendly, tight-knit community. This is a great opportunity for someone seeking a flexible and rewarding role in a relaxed, down-to-earth setting.

As part of our team, you'll build genuine relationships and make a real difference in the lives of our patients. As a valued member of the 1300SMILES network, you'll also enjoy the backing of a leading dental group that supports your development and well-being.

Why you'll love working with us

Friendly, close-knit team with a relaxed, positive vibe

Well-established practice with a loyal patient base

Flexible casual role with approximately 20-38 hours available per week

Full training provided and ongoing development opportunities

Supportive environment where your contribution is genuinely valued

Ready to work in a practice where people remember your name and you can build genuine relationships with patients?

1300SMILES is proudly part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

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📌 Receptionist (Townsville City)
🏢 Abano Healthcare Group
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