At Crown Family Jewellers, we are embracing a fresh vision for the future while remaining proudly family-owned and committed to the personalised service for which we are known.

Our flagship boutique offers an exceptional collection of diamonds, coloured gemstones and bespoke, one-of-a-kind jewellery, supported by our highly skilled on-site Master Jeweller. We pride ourselves on creating a warm, memorable and luxurious experience for every client.

We are seeking an enthusiastic and experienced Jewellery Sales Professional to join our dynamic team at Westfield Chermside.

This is an exciting opportunity for someone who is passionate about fine jewellery and luxury retail, with a desire to express their creativity through helping clients design beautiful bespoke jewellery. An interest in social media, creating engaging posts or assisting with online enquiries would also be a wonderful advantage; however, it is not essential.

Key Responsibilities:

Deliver warm, knowledgeable and exceptional customer service

Assist clients in selecting fine jewellery to suit their individual style, occasion and budget

Use creativity and design flair to assist clients in bringing their bespoke jewellery ideas to life

Build genuine, long-lasting client relationships and encourage repeat business

Achieve individual and team sales goals

Maintain excellent knowledge of diamonds, gemstones and jewellery collections

Perform general administrative duties,



including emails, customer follow-ups and stock updates

Contribute to in-store promotions, marketing campaigns and special events

Maintain immaculate personal presentation and ensure the boutique is beautifully presented

Work as part of a rotating seven-day roster, including evenings, weekends and public holidays

A minimum of two years' jewellery sales experience

Proven sales ability and a genuine passion for fine jewellery

A creative eye and a desire to assist with the design of bespoke jewellery

Exceptional communication and customer service skills

Confidence in developing strong and lasting client relationships

A positive attitude, maturity and immaculate personal presentation

Solid attention to detail and organisational skills

Ability to work independently and collaboratively within a team

Reliable, punctual and trustworthy

Desirable, but Not Essential:

An interest in Instagram, Facebook and social media content creation

Experience photographing jewellery or creating engaging posts

Confidence responding to online customer enquiries

Experience assisting with websites, online products or e-commerce

A natural flair for styling, design or visual presentation

Join a forward-thinking, energetic family business where beautiful jewellery and genuine client relationships are at the heart of everything we do.

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📌 LUXURY JEWELLERY SALES PROFESSIONAL (Brisbane)
🏢 Crown Family Jewellers
📍 Brisbane