Greet and assist patients in a warm and professional manner

Manage appointment scheduling and recalls using practice management software

Answer phone calls and respond to patient enquiries efficiently

Process payments, issue receipts, and manage accounts

Handle patient records with confidentiality and accuracy

Coordinate with dentists and clinical staff to maintain an efficient workflow

Manage emails, correspondence, and general administrative tasks

Maintain a clean, organised, and welcoming reception area

Key Responsibilities

Greet and assist patients in a warm and professional manner

Manage appointment scheduling and recalls using practice management software

Answer phone calls and respond to patient enquiries efficiently

Process payments, issue receipts, and manage accounts

Handle patient records with confidentiality and accuracy

Coordinate with dentists and clinical staff to maintain an efficient workflow

Manage emails, correspondence, and general administrative tasks





Maintain a clean, organised, and welcoming reception area

Skills & Experience

Previous experience in a dental or medical reception role (preferred)

Strong communication and interpersonal skills

Excellent organisational and time-management abilities

Ability to multitask in a fast-paced setting

High attention to detail and accuracy

Experience with dental software is an advantage

Professional presentation and a patient-focused attitude

Personal Attributes

Friendly, approachable, and compassionate

Reliable and punctual

Team-oriented with a positive attitude

Ability to remain calm under pressure

What We Offer

Supportive and friendly team environment

Ongoing training and development opportunities

Contemporary and well-equipped practice

Opportunity to grow within the role

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