Mimecast Limited in Victoria, Australia, seeks a Senior Forward Deployed Engineer to drive customer value for Incydr from initial rollout through ongoing health checks. The role blends engineering with customer success in a hybrid work model, with travel to customer sites as needed.
You will diagnose issues, own engagements, access codebase/tools, and craft tailored integrations while collaborating with engineering and services teams. Robust communication and AI tooling experience are essential.