The Positive Guys is seeking a Returns Analyst in the Customer Solutions - Post Sales Support team to improve the Gold Service Extras program's efficiency and reduce claims costs by investigating charges and identifying process breakdowns.
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You will collaborate across internal and external stakeholders, reconcile and analyse costs, seek reversals of unwarranted claims, and drive system/process improvements to cut avoidable costs.
📌 Returns Analyst: Drive Cost Savings & Process Wins (Victoria)
🏢 The Good Guys
📍 Victoria
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