ARCway Careers are on the lookout for a motivated and enthusiastic

Customer Success

Trainee

to join a Private Lending Firm based in

Norwest.

This is a fantastic opportunity for someone looking to start their career in finance, gain hands-on experience in a professional office environment and complete a

Nationally Recognised Certificate in Business.

The role is an Entry-Level Position -

No Previous Experience Required!

What You'll Be Doing

Handling inbound and outbound customer calls

Assisting customers with their applications and supporting documents

Supporting the broader team with day-to-day activities

Updating customer details in the CRM system

Generating and sending contracts for settlements

Completing welcome calls with new customers

Reaching out to potential customers and connecting them with Account Managers

What We Offer:





12-month

Full time

traineeship with Monday to Friday office based hours

FEE-FREE

nationally recognised

Certificate in Business

Practical, hands-on industry experience

Access to a travel concession card during your traineeship

Opportunity to

develop valuable skills and build a career

in Business and Finance

Who We're Looking For

Someone who has a great attitude and eager to learn

Interested in Business and Finance

Enjoys talking to people and building relationships

Is organised, motivated and a confident communicator Wants a long-term career with strong earning potential;

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📌 Customer Service Traineeship (Sydney)
🏢 ARC Group
📍 Sydney