Are you passionate about IT support and dedicated to delivering exceptional service? We are seeking experienced and customer-focused Desktop Support Technicians to provide vital technical assistance across various locations in South Australia. This is an exciting opportunity to utilise your troubleshooting skills, support diverse environments, and make a real impact in fast-paced corporate settings.

In this role, you will be the go-to expert for end-users, ensuring their computers, applications, and peripherals run smoothly. Whether resolving technical issues remotely or on-site, your expertise will help keep businesses operational and employees productive. If you're a proactive problem solver with excellent communication skills, this opportunity is perfect for you.

Key Skills and Qualifications

Proven experience in Desktop Support, Service Desk, IT Support or similar roles

Strong troubleshooting and problem-solving capabilities

Hands-on experience supporting Windows operating systems and common business applications

Knowledge of desktop hardware, laptops, printers and peripherals

Excellent communication and interpersonal skills

Customer-focused mindset with a skilled approach

Ability to work independently and effectively as part of a team

Strong organisational skills to prioritise multiple support requests





Current Australian Driver's Licence and willingness to travel across South Australia

Nice to Have Skills

Knowledge of other operating systems such as MacOS or Linux

Experience supporting enterprise level IT environments

Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician

Experience with remote support tools and ticketing systems

Preferred Education and Experience

Demonstrated hands-on support experience in a corporate setting

Relevant IT qualification or diploma (desirable but not essential)

Previous experience supporting a geographically dispersed user base

Other Requirements

Valid Australian Driver's Licence and ability to travel to various client sites across South Australia

Professional, reliable, and customer-oriented approach

Desired Skills and Experience

Level 2 troubleshooting

network issue troubleshooting

customer service

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

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📌 Desktop Support (Adelaide)
🏢 Paxus
📍 Adelaide