Job Description

This role suits someone who is service-driven, highly organised, and passionate about creating outstanding workplace experiences. You will work across reception-based operations and will primarily support our Carlton base. You may support multiple Cubes.co locations across Victoria as needed., Ensure efficient daily operations, including centre opening and closing procedures Deliver exceptional customer service to Members and Visitors, understanding their businesses and needs Manage reception duties including meeting room bookings, mail distribution, access cards, keys, and registers Coordinate recent member onboarding, inductions, and offboarding in line with company procedures Prepare and service meeting rooms, including setup, coffee deliveries, and welcoming clients Support internal and external event promotions, networking sessions,



and community activities Maintain accurate records by updating CRMs and company registers Respond to enquiries with the highest level of hospitality and professionalism Report and follow up maintenance requests and work with building management when required Collaborate closely with the Space Team, Management, and Business Centre Managers to support projects and day-to-day operations Ensure the centre is always presented to a high standard About the Employer

Cubes.Co transforms commercial spaces into inspiring, hospitality-led coworking communities. We create environments where people and businesses love to work, blending premium design, genuine connection, and operational excellence. Whether you're a solo founder or a growing team, Cubes.Co is where culture, creativity, and community come together. About the Candidate

2-3 years' experience working in a customer service role University graduate preferred Customer service and sales experience are a must Hotel operations or concierge background is a plus Strong self-awareness 2 + years of operational and or facilities management Demonstrate strong moral values, empathy, passion, career aspirations, and positive living Strong communication, organisation and project management skills

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