Position Overview We're seeking a proactive and customer-focused Sales Support Administrator to join our Gliderol team in Pinkenba. This role acts as a vital link between our customers and sales team, ensuring enquiries, orders and claims are managed accurately and efficiently.

Working within a collaborative team environment, you'll play a key role in delivering outstanding customer service while supporting the smooth day-to-day operation of our sales function.

What you will do

Processing customer orders, credits, warranty claims and damage claims

Providing customer support via phone, email and online channels

Assisting with product troubleshooting and spare parts enquiries

Managing account administration and customer records

What we require

Previous experience in customer service, sales support or administration

Strong communication and interpersonal skills

Excellent attention to detail and organisation

Proven problem-solving skills and customer focused approachAbility to manage multiple priorities in a fast-paced setting

Confidence in using business systems and customer service software

Positive attitude and wiliness to learn and grow with the role

What we prefer

Exposure to CRM, ERP,



order processing, inventory or invoicing systems

Experience supporting a sales or customer service team

Experience within manufacturing, building products or industrial environments (highly regarded)

What we offer

Access to discounted Health Insurance

ABC values awards

Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities

WhereFit membership offering discounts on gyms, apparel and more

Who we are We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.

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📌 Sales Support Administrator (Brisbane)
🏢 Dormakaba International Holding
📍 Brisbane