Medical Billing Officer (Surgical Billing Experienced)

As we continue to grow, we are seeking an Experienced Medical Billing Officer to join our dynamic back‑office team in Spring Hill. This full‑time role offers the opportunity to contribute to a rapidly expanding business while working closely with a team of medical billing specialists and supporting medical practices nationwide.

This position is ideal for someone with strong medical billing knowledge, excellent administrative skills, and experience supporting doctors and medical practices in a fast‑paced healthcare environment. Surgical Billing Experience in Genie, Gentu or Shexie is essential to this role.

Key Responsibilities

Prepare, submit, and manage medical billing claims through Medicare, private health funds, Workers Compensation and CTP insurers

Manage and process incoming doctor requests, including billing and medical claims documentation

Support doctor clients to ensure claims are submitted accurately and processed efficiently

Review and analyse claims, identifying missing information, discrepancies, or trends

Maintain accurate and detailed records of all billing activities

Collaborate with doctors and internal teams to ensure claims are completed correctly and on time

Provide back‑office administrative support to medical practices, including ad‑hoc client requests

Apply healthcare and billing knowledge to identify and suggest process improvements for greater efficiency





Support the broader administrative team as required

The Ideal Candidate

Previous experience in Medical Billing for Surgeons and other specialists

Demonstrated experience managing end‑to‑end Medicare and private health fund billing, including patient verification, claim submission, collections, and adjustments

Working knowledge of medical billing processes and regulatory requirements

Experience with medical software systems such as Shexie, Genie, Gentu, Clinic to Cloud, Xestro, or similar platforms

Strong attention to detail with a natural curiosity to identify discrepancies in data

Excellent communication and customer service skills, with the ability to liaise confidently with doctors, patients, and team members

Ability to work autonomously, manage competing priorities, and meet deadlines

Strong computer skills, including proficiency in Microsoft Office and Excel, with a typing speed of 50+ words per minute

Basic understanding of medical terminology (advantageous)

Why Join Us?

Be part of a growing, specialist medical billing business

Work in a supportive, knowledgeable back‑office team setting

Opportunity to contribute to process improvement and operational growth

Stable full‑time role based in our Spring Hill head office

If you are organised, detail‑driven, and passionate about supporting healthcare providers through accurate and efficient billing and administration, we’d love to hear from you.

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📌 Medical Billing Officer (Surgical Billing Experienced) (Brisbane)
🏢 Medbill
📍 Brisbane