Job Description

The Business Centre (Newcastle Region) – Newcastle NSW

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We are seeking a highly organised, proactive and digitally capable Client Services Coordinator to join our team on a 6-month contract, with the potential for the position to become permanent following the initial contract period.

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About the role

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This is a unique and varied role for someone who enjoys working with people, thrives in a fast-paced environment and is equally comfortable providing exceptional customer service, coordinating client engagement activities, maintaining business systems, supporting marketing initiatives and providing high-level administration support. You will be the first point of contact for many of our clients and play an important role in ensuring a professional and seamless experience across all interactions with The Business Centre.

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Key responsibilities

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- Provide exceptional customer service and be the first point of contact for clients
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- Maintain business systems
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- Support marketing initiatives
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- Manage multiple priorities while maintaining accuracy and attention to detail
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- Update and manage websites using WordPress
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- Create and edit marketing materials using Canva




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- Use digital business systems and online collaboration tools
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About you

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- Previous experience in customer service, client services, business administration, office coordination, sales support, marketing support or a similar role
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- Strong communication skills, with confidence engaging with clients by phone, email and in person
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- Strong organisational and time-management skills
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- The ability to work independently, take initiative and follow tasks through to completion
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- A qualified, positive and solutions-focused approach
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- Excellent Microsoft 365 skills, including Outlook, Word, Teams and SharePoint
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- Experience using CRM systems, preferably Zoho CRM
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- Experience updating and managing websites using WordPress
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- Experience creating and editing marketing materials using Canva
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- Certificate III in Business Administration, Business, Marketing, Project Management or a related discipline; or demonstrated equivalent experience in a client services, business support, administration or coordination role
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📌 Client Services Coordinator (New South Wales)
🏢 The Business Centre (Newcastle Region)
📍 New South Wales