Empathy-Driven Government Services Advisor (City of Gold Coast)

Empathy-Driven Government Services Advisor (City of Gold Coast)

24 Sep
|
Concentrix
|
City of Gold Coast

24 Sep

Concentrix

City of Gold Coast

Job Description

Concentrix is seeking Customer Service Officers for Robina, QLD. The role handles inbound calls for everyday enquiries in a government services context, with full training and support provided. You'll follow clear steps, protect customer privacy, and guide users through self-service options from a supportive, inclusive team.

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Roles include full-time or part time shifts on rotating rosters. This position emphasizes empathy, clear communication, and helping Australians with important inquiries in a

📌 Empathy-Driven Government Services Advisor (City of Gold Coast)
🏢 Concentrix
📍 City of Gold Coast

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